Security card

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  • https://www.reddit.com/r/ExperiencedDevs/comments/1bx7x6s/missing_context_on_tasks_is_a_huge_deal_breaker/
  • Security related tickets are the worst for this - certain individuals insist they can play the security card and bypass prioritisation/planning because 'security is important' to keep development busy for a month with work that doesn't otherwise appear to have value for the business or customers
    • Normally I'd call that negative work
    • Of course security is important, so surely it's not too much to ask for somebody to take 10 minutes out of their priceless time to add a bit of context to the ticket, to help development learn
      • If devs understand why they're doing something they'll get on board, they'll help
  • Perhaps missing context is simply due to it being dropped by some authoritarian link in the command chain
    • There's a ticket template that goes as an x i want y so that z - i used to think it was dumb, anyone is capable of writing good tickets without that template, but apparently it is needed